privacy policy

last updated: January 20, 2026

HUMBLE HELPER NFP Inc. ("Company") values your privacy. This Privacy Policy (“Privacy Policy”) explains how we collect, use, disclose, and protect your information when you use our website (humblehelper.org), applications, and/or related services (collectively, the "Services").

1. Scope

This Privacy Policy applies to all users of our Services, including business and consumer customers, and covers personal data collected online and offline. This Policy does not apply where we act purely as a data processor on behalf of a customer; in such cases, the customer’s privacy policy governs.

2. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our services. We may collect the following categories of personal information:

Information You Provide

Identifiers: Name, email address, postal address, phone number, account username, IP address, and similar identifiers
Demographic Information: Age, gender, and other demographic data
Commercial Information: Donation history, payment information, and records of services received
Professional Information: Employer, job title, and professional affiliations
Education Information: Educational background and qualifications
Usage Data: log data, device information, browser type, IP address.
Cookies & Tracking Data: as described in our [Cookie Policy].
Geolocation Data: Approximate location derived from IP address
Inferences: Preferences, characteristics, and behavioral insights drawn from the above information
Financial Information: payment details processed through secure third-party providers.
Sensitive Data: health data, biometric data, government identifiers, or other information defined as sensitive under applicable law (collected only where strictly necessary and with your consent, where required).

Automatically Collected Information

When you access our website, we automatically collect:

Device Information (device type, operating system, browser type).
Log Data (IP address, access times, pages viewed)
Cookies and similar tracking technologies

3. How We Use Your Information

We process personal data for the following purposes:

Service Delivery: To provide our programs and services, and support to beneficiaries and stakeholders.
Communications: To send newsletters, updates, donation receipts, and other organizational communications.
Donations and Payments: To process and acknowledge donations and other financial transactions.
Marketing: To inform you about our programs, events, and fundraising campaigns.
Analytics: To understand how our website and services are used and to improve them.
Compliance: To comply with legal obligations and protect our rights.
Event Management: To register you for events and manage attendance.
Volunteer Coordination: To recruit, manage, and communicate with volunteers.

4. Legal Bases for Processing

If you are located in the EEA, UK, or other jurisdiction requiring a legal basis for processing, we rely on the following:

contract performance.
legal obligations.
legitimate interests (e.g., improving Services, preventing fraud).
consent (where required, e.g., sensitive data, marketing).

5. How We Share Information

We use trusted third-party service providers (“subprocessors”) to help us provide, secure, and improve our Services.

Service Providers and Vendors

We work with third-party vendors who perform services on our behalf, including:

Website Hosting and Design Services
Accounting and Financial Services: accounting, bookkeeping, and tax information management
Financial Services: banking, investment management and insurance services
Printing and Marketing Materials
Mailing and Shipping Services
Fundraising and Donations: silent auction platforms, web storefronts, widget providers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify. Some vendors may have access to personal information including names, contact information, payment details, and donation history as necessary to provide their services.

Other Disclosures

We may also share your information:

With organizations for collaborative programs (with your consent)
When required by law, regulation, or legal process
To protect the rights, property, or safety of our organization, users, or others
In connection with a merger, acquisition, or sale of assets (with notice to you)

We do not sell personal data. We may “share” data as defined by various U.S. state laws for advertising purposes. See Section 9 for opt-out rights.

6. International Transfers

If you are located outside the United States, your information may be transferred to and processed in countries that may not provide the same level of data protection. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Policy or as required by law. Sensitive data is subject to stricter retention limits.

8. Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

9. Your Privacy Rights

U.S. Residents:

Depending on your state of residence, you may have certain rights regarding your personal information under applicable state privacy laws. These may include the right to:

Access the personal information we maintain about you.
Correct inaccurate personal information.
Delete personal information we have collected from you.
Opt out of certain uses or disclosures of personal information, such as targeted advertising, the “sale” or “sharing” of personal information, or certain profiling activities.
Receive a copy (portability) of your personal information in a usable format.
Limit the use and disclosure of sensitive personal information, where required by law.
Appeal our decision if we decline to process your request.

The exact scope of these rights varies by state. We will honor your request to the extent required by applicable law. To exercise any of these rights, please contact us at privacy@humblehelper.org.

We will not discriminate against you for exercising your privacy rights.

EU/UK Data Subjects (GDPR):

Right of access, rectification, erasure, and portability.
Right to restrict or object to processing.
Right to withdraw consent at any time.
Right to lodge a complaint with a supervisory authority.

To exercise your rights, contact us at privacy@humblehelper.org.

10. Children’s Privacy

Our Services are not directed to children under 13 (US) or under 16 (EU/UK). We do not knowingly collect personal data from children. If we learn we have collected such data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy with an updated effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@humblehelper.org
Mailing Address: P.O. Box 13, Skokie, IL 60076